What should you bring, and how does insurance work?
Our Oakwood Clinic at 4239 Mundy Mill Rd Suite D&E is opening soon. In the meantime, Hall County patients are seen at our Braselton Clinic on Old Winder Hwy, while procedures take place at our Lawrenceville Clinic & Surgery Center.
Pack a photo ID, your insurance card and a list of your medicines. We accept many insurance plans, and coverage varies by plan, so a quick call to your insurer before the visit avoids surprises.
What should you bring to your first visit?
- A photo ID and every insurance card you carry, including secondary coverage.
- A current list of medicines, with doses, and any allergies.
- Recent PSA results, urine tests or lab work from another office.
- Reports, and discs if you have them, from CT, MRI or ultrasound scans done elsewhere.
- A referral, if your plan requires one for specialist visits.
- For bladder concerns, a few days of notes on what you drink, when you go and any leaks.
Do you need a referral?
It depends on your plan. Many plans let you book a urologist directly, while some HMO plans ask for a referral from your primary care doctor first. The number on the back of your insurance card is the fastest way to find out, and our team can tell you what we have on file when you call (678) 344-8900.
How do insurance and payment work?
We bill your insurance for visits, tests and procedures. Your plan decides what you owe as a copay, coinsurance or deductible. If a procedure is recommended, ask our staff about coverage before it is scheduled, and they will help you understand what your plan needs, such as prior authorization.
For cost questions about your own care, call (678) 344-8900 and speak with our team; we do not list prices on this site.
Is there anything to do before certain tests?
For some bladder tests you may be asked to arrive with a comfortably full bladder, and for a prostate biopsy you will get written instructions ahead of time, including what to do about blood thinners. If a scan with contrast dye is planned, tell us about kidney problems or past reactions to contrast.
Where do you go on the day?
To the office named in your appointment: our Lawrenceville Clinic & Surgery Center at 501 Crown Pointe Way, or our Braselton Clinic at 2695 Old Winder Hwy, Suite 150. Our Oakwood Clinic is opening soon. See your first visit for how the appointment itself goes.
What do patients ask before they come in?
Can a family member or friend come along?
Yes. A family member or friend is welcome in the visit, and a second set of ears helps when treatment options are discussed.
What if my insurance changes?
Bring the new card to your next visit, or call us before it, so the change is on file before any test or procedure.
Can I fill out forms ahead of time?
Ask when you book. Our schedulers will tell you which forms to complete and how to send outside records.
Ready to talk with our urologists? We're here for you.